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Our Process


While our service continues to evolve, our core philosophy encompasses sourcing and supplying authentic product and engaging craftsmen to produce exceptional pieces.  Today's property owners expect to be able to make informed decisions about the products that they select and understand that even the smallest of details impacts the overall aesthetics and experience they have within an environment.   Sustainable ethical products are paramount to us and the stories behind each artisan enhances the allure of these handmade products.

As our lifestyles have developed a more global palate, luxury items are turning from cookie cutter items into handmade bespoke designs that reflect our personality. Our studio provides an environment that allows our clients to be inspired by their surroundings. Sourcing product is all about the resources you have access to in order to create and deliver something amazing for each client. Many designers and manufactures choose only to work with wholesale agents and distributors which means we have all the tools and network of suppliers directly available to us to help create your lifestyle.  

On our first meeting with you we will discuss your requirements, budgets and timings and also answer any of your questions.  Following this we will present you with a concept detailing options sourced specifically for your brief and assist you in refining your selection.  As visualisation can be an issue for some clients we endeavor to provide you illustrations of product in-situ and sampling for review.   Once you have accepted the quotation, samples and delivery schedule, due to the indent and bespoke nature of our collections at this stage we request a 50% order confirmation deposit for the process to begin.   Upon arrival of your selection each item will be checked then delivered to your location.  A complete record of your order will be kept on file to help you with any additions or replacements required. 

Image: Box Living Indonesia