Delivery Information:
UPON DELIVERY
Artwork is fully covered for any accidental damage or breakages that may occur during the delivery process.
If you have any concerns you must make the appropriate notes on the delivery docket before signing it and ask the driver to initial your remarks. Please take photos of the damaged goods and notify Designers Candy within 24 hours of receipt of the goods by phone on 09 972 9204 or email info@designerscandy.co.nz along with a description of damage.
We will not process any claims that are made after 24hrs of delivery. NOTE: no repairs / replacements of damaged artworks will be offered if you fail to report damages within 24 hours of receiving the goods (as the insurance is null & void after 24 hours).
Please refer to the Terms and Conditions section for more information.